I decided to call Scott's One Hour Air and I am certainly glad I did. The technician was very nice and explained everything to me ahead time in a way that was easy to understand. Then he asked for my authorization and gave me a straight forward price before he did any work. I am glad I did not take my chances on some other company. Why should I when Scott's One Hour Air offers the best guarantees in the business? I have found my air conditioning service company for life!
I highly recommend that you give them a call. They even offer a 100% satisfaction guarantee and that your service will be free if they are one minute late! No one else offered me this.
Fantastic customer service from beginning to end!! My air conditioner was out and I have to say I wasn't a happy camper. I was hot and miserable! Even though I might have been a little stressed and very direct, the woman that answered the phone was considerate to my situation (also VERY friendly). I booked an appointment and expected to wait all day (from past experiences with other companies) but to my surprise they came out about two hours after booking the call. The technician that came was clean, professional and courteous. My a/c was up and running in no time! He also threw out my garbage. Now that's what I call OUTSTANDING CUSTOMER SERVICE!! I will definitely refer my friends and family to One Hour Air! Thanks guys!