What to Expect
(Some Futures CAN Be Known… so here’s what happens NEXT)
If you contact us online between 7am – 11pm, we will call you within the hour. If you submit a request between 11pm – 7am, you may expect our call by 8:30am or sooner. If you want an immediate response, give us a call at (866) 457-4100
Friendly Team Members
When we call, you can expect to hear the voice of a friendly professional, who will ask in detail about your air conditioning or heating problem or question. Note: It would be ideal if you could supply the age of your system.
Pick a Time Window
You will be asked to pick a Time Window for your astoundingly-skilled technician to arrive:
- $69 for an open, all day arrival window
- $79 for a 4-hour arrival window
- $129 for our 1-hour Express Arrival window
Day Of Service
A Heads-Up Call
Our exceptional One Hour tech will give you a call 30 minutes to one hour prior to arrival, to ensure their arrival is convenient for you.
And we give you our On Time Guarantee: if our brilliant and talented technician does not arrive at your door within your scheduled one-hour appointment window, your repair will be FREE. Because we’re always “on time, or you don’t pay a dime” for our service!
When We Arrive
When your brilliant and talented technician arrives, he or she will diagnosis your problem after performing our Complete System Check so we have a complete picture of what’s happening with your system.
You will then be presented with ALL possible options that will fix or solve your problem, based on our straightforward Upfront Pricing guide.
We Do What You Tell Us
We perform the repair or service that you have chosen to the letter, spending enough time to do it RIGHT, for the price that we named before we started the work.
The Advantage of Being Better Equipped:
“We are able to complete well over 90% of all service calls on our initial visit.” – Kenny, GM
We carry 2,677 parts in our One Hour Super Trucks, so we almost always have the right parts to get your problem solved quickly the first visit (so we don’t typically have to search out parts, which delays your service).
This allows us to make more calls per day, thereby saving you (and us!) both Time and Money.